Great service from a GREAT company
In short, great people to work with, honest, set proper expectations, easy transaction, fast shipping.... normal engagement as expected from such a good company and team. In 1997 I discovered OPT during a trip to visit my family. I was impressed with their service, their knowledge and how they cared for all customers (those purchasing large items, and those making small purchases. The whole team cared about the customer and seemed to love their job and their company. A few years later I purchased a 8" Meade LX200 and a c5 early version goto telescope. Even while living in the UK OPT fully supported my issues. To this day OPT is the first place I go when shopping for optics. Their customer service set the standard others should try to reach. Every purchase I have made from OPT has been great, from small items to multi thousand $$ mounts, telescopes they have been consistently fantastic to work with. I do recommend OPT to anyone and everyone I talk to when taking about optics, telescopes, and cameras.
Even though you're now "appointment only" I got right in to return an item and pick these up!