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Broken part in ES Dobson telescope
A piece of the mirror mount for the DOB1045-00 by Explore Scientific was broken and the telescope was non-functional. The mount was sent back to Explore Scientific for repair, but they have had the part for a week and I have heard nothing from them about the status of the repair. They responded quickly about getting the item repaired and paid for the part to be shipped back at no cost to me. My cost has been an excessive delay in getting this telescope repaired and an extra delay in documenting and explaining the problem as well as removing the mirror in order to send the mount back for repair. Thank you, Donald F. Collins