- setup process
Easy to set-up. Initial tests show it works as advertised. The makers of Stellar Mate have on-line tutorials that explain just about everything you need to know. Feedback from the supplier is prompt if you have a question.
The item was difficult to use and would disconnect frequently. The concept was great the implementation was poor.
great tech support
It could be me but I found the software to be very unintuitive. Even after watching tutorials it didn't make sense. During the setup process you must register the unit with a mobile app. The process was clumsy. There was also an error where my unit has been assigned a registration previously. I contacted the manufacturer who helped me to sort out out, so good on customer service from stellarmate. But overall I don't like it and went with something else instead.
Bad experience with this product. Had serious issues with connectivity both with my Mac as well as a PC. Once attached, the unit seemed to work fairly well, but there were definitely issues with getting a reliable connection upon demand. The unit is being returned.