Customer Support


We have been proudly serving customers worldwide since 1947.

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 Answers to Your Tech Questions!

OPT has the industry's most experienced and knowledgable staff. Our staff not only sells the product, but they use it too!  Our staff advises and configures systems for organizations like NASA, JPL, and MIT as well as the backyard astronomer, and the budding beginner! We truly have a passion for serving and supporting our customers.

We proudly give each member of staff access to our Lending Library which consists of hundreds of products from almost every manufacture that they are trained on and use on a daily (and nightly) basis! Our team is passionate about astronomy and we take great pride in your success. 


Talk to Real Astronomy Experts!

Our tech support team is passionate about standing behind every purchase. If you got it from OPT and something doesn't seem to be working right, call our experts and we'll help you find the right solution.


In-house Repairs for Fast Service

In addition to live phone support, we also have an expert repair team that can fix most issues right here, without having to ship to the manufacturer and back. When troubleshooting a problem leads you to a faulty piece of equipment, we're here to help!


When you need help, we have the answers!

 Give us a call 800-483-6287 or

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