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The Telescope Authority
Since 1947

3 Year Protection | Lens or Eyepeices | $5,000 - $7,499.99

SKU : NLFTLLA3U7500

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Product Details

  • What does this protection plan cover?

    Your product is covered for repairs and replacements due to mechanical and electrical failures. It also covers accidental damage in handling such as drops and liquid spills. Limitations and exclusions apply. See terms and conditions for full details.

    No Deductibles or Out-Of-Pocket Expenses Fully Insured by A-Excellent Carrier Nationwide Service Network Surge Protection Repair or Replace Promise No Hidden Charges
    No Lemon Guarantee
    Toll Free Number Customer Service

    3 Simple Ways To File a Claim

    Call the toll-free number: (855) 879-6395 and one of our dedicated agents will assist you in creating a claim.

    Go online to the mobile friendly site www.newleafsc.net. To file a claim, complete the Service Request Form.

    Via our customer portal, at www.newleafsc.net/opt.

    Login to your account to request service for your covered product.

    Have your sales receipt, product manufacturer, model and serial number available,

    Once your claim has been created a service representative will verify the information on file and issue a service order number. The failure will be determined eligible for coverage by an authorized service provider who will diagnose the repair. Based on the repair estimate we will determine if your product should be repaired or replaced and proceed as needed.

    Frequently Asked Questions

    Q: How long is my product eligible for a Plan?
    A: Given that your product has a valid one-year, manufacturer warranty, the extended service plan may be purchased up to nine months from the product's original date of purchase.
    Q: Are there deductibles for any of the service plans?
    A: There are no deductibles for New leaf Service Plans.* Please review the service plan terms and conditions for full details.
    Q: In the event my product is replaced, will the new replacement be covered for the remainder of the service plan term?
    A: When a product is replaced, the extended service plan is fulfilled. You may have the option to purchase a new service plan on your new product.
    Q: Who will perform the service repairs if repairs are needed?
    A: We have a comprehensive service network and use only authorized technicians trained to repair all types and brands of products.
    Q: What if I didn't receive my email confirmation for my service plan?
    A: Please first check your spam/junk folder and if you did not receive it, you can request that it it be resent by clicking forgot password and typing in your email address.
    Q: If I change my mind, can I cancel my extended service plan?
    A: We are confident you will be satisfied with your extended service plan. But if not, you can cancel your plan at any time no questions asked.
    For more information, please see the Terms and Conditions.

     

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