The star pointer was defective; consequently I was unable to align the telescope. I notified OPT and was informed that Celestron was contacted. After two weeks without getting a replacement from either OPT or Celestron I purchased a star finder myself. It is almost one month later, and Celestron has not contacted me or sent a replacement. If I did not purchase the star pointer (finder) myself, I would still be without one. After paying $1078 for the SE6, is it too much to ask that the $20 star finder be in working order, and if defective, be replaced? I was finally given a $30 gift card from OPT. Nice gesture, but all I wanted was a working telescope.