Great mono camera
I love this camera and I highly recommend it.
Way better than high point
High point sucks. You guys have way better customer service and reminded me I forgot to buy the power cord.
This was my first astrocamera purchase, on my first telescope. My research had me concerned about back focus and spacer selection. The guys at OPT had everything I needed selected and sitting on the counter waiting for me when I arrived. Then one of the service guys came out and walked me through the “how to” for installation. It was spot on, and I was imaging that same evening!
Excellent Camera Outfit
The instructions are excellent compared to others that I have experienced. The camera appears to work well. I’m still learning to use the CMOS versus my CCD camera.
ASI 1600 Purchase
I would have rated this purchase a 5, but I received the product with one cracked filter. I called customer service immediately and explained the problem. The customer service person asked that I send a picture of the filter via email. hey followed up e next day and said a new filter was already sent out. I received the new filter within 3 business days. I couldn't ask for better service.
They work hard to make you happy.
I bought a ZWO ASI1600 kit from them with the EFW, camera and filters. The EFW didn’t work for some reason; no computer would recognize it when you plugged it in to any USB hub. After a chat with OPT and a couple emails with their tech guy (and a ZWO tech guy as well), OPT has me return the EFW to them to take a look at (as their expense) and after seeing it was bad, they fired a new one back to me. Yeah, the whole exchange took a couple weeks but I can’t complain about their effort to fix it and the fact they replaced the bad one with no hassle. My only reason for a 4 instead of a 5 is that I had to contact them a couple times to get updates on the process when I felt like they should have kept me in the loop more; but that’s a minor personal complaint. I will continue to buy from OPT as I have done for many years now.